Questions and answers

Keynate sets up your news website, blog, job portal or support center on your own server, automatically. You pick a design, make it yours, choose a plan and pay. There is no developer and no coding. Your AI assistant helps you change anything afterwards.

See how it works

No. There is no coding. If you add your own web address, the only manual step is copying two settings into your domain account, with copy buttons and steps for each.

Usually about 15 minutes after payment and domain connection. Connecting your domain takes about 10 minutes with our step-by-step guide. Domain settings can take a little longer to reach every visitor.

Yes. Your website opens on your own web address (like yournews.com). If you don’t have one yet, you can get one from any domain company. Connecting it takes about 10 minutes with our step-by-step guide for your domain company, or we can send the steps to your developer.

Yes. Every design has a live website demo, and you can open the real admin and the app demo too. You only pay at the last step.

Browse the designs

Your website can run in 53 languages.

Google AdSense accepts sites in 41 of our 53 languages: English, Hindi, Bangla, Marathi, Telugu, Tamil, Gujarati, Urdu, Kannada, Malayalam, Punjabi, Simplified Chinese, Traditional Chinese, Japanese, Korean, Indonesian, Malay, Thai, Vietnamese, Filipino, Arabic, Hebrew, Turkish, Spanish, Brazilian Portuguese, European Portuguese, French, German, Italian, Dutch, Polish, Romanian, Russian, Ukrainian, Czech, Greek, Hungarian, Swedish, Danish, Norwegian Bokmål, and Finnish. It doesn’t accept Odia, Assamese, Nepali, Sinhala, Burmese, Khmer, Persian, Swahili, Amharic, Hausa, Yoruba, and Zulu yet. Sites in those languages can still earn by selling ads yourself, sponsored stories, memberships and affiliate links.

You pay one all-in monthly price, and you see it before you pay. It covers your plan, the design and your own secure server, and in India it includes GST. The price depends on your plan and your country, not on the design.

See the prices on every design

It is a private computer in a data centre that runs only your website. It keeps your site fast and your data yours. It is part of the price.

Prices are set per country. The price is locked to the country you visit from for the whole checkout: entering a billing address in another country never changes the amount or the currency. Your invoice follows your billing country.

Yes. Keynate is available worldwide: you can launch from more than 240 countries and regions. You pay in Indian rupees (₹) in India and in US dollars ($) everywhere else, through Razorpay or PayPal. The only exceptions are Cuba, Iran, North Korea, Russia and Syria, where our payment partners cannot take payments.

You pay online through Razorpay or PayPal, our payment partners. Before each renewal we email you an invoice with the amount, the due date and a pay link. You can also turn on automatic payments in Billing.

Yes. Paid extras (add-ons) can be added to your site at any time, on any plan. Features already in your plan show as included.

Yes. Media storage for your images and files is set up automatically when your site launches, on your own server. Each plan includes photo & video storage (Pro: 5 GB; Pro Ultra: 20 GB; Pro Ultra Max: 50 GB), and you can see what you have used in My sites, under Usage.

Yes. You can cancel anytime before your next renewal. Your site keeps running until the end of the period you have already paid for.

Read the cancellation and refund policy

You get a full refund, automatically. If we cannot set up your site, you do not pay for it.

Read the cancellation and refund policy

A billing period that has already started is not refunded, and unused days are not pro-rated. If you were charged for a renewal after you cancelled, write to us and we refund that charge. A charge made twice by mistake is refunded automatically.

Read the cancellation and refund policy

Approved refunds go back to your original payment method and usually arrive in 5 to 7 business days. Your bank may take longer to show it.

Yes, if you want them. The Android app and the iPhone app are optional, each with its own monthly price. Each app goes live after the store’s review (Google Play and Apple, usually 1–3 days). Your website is always included.

Yes. Your apps are published under your own developer accounts, so they belong to you. Google and Apple charge their own developer fees for those accounts.

Connect your own Google Play and App Store accounts once. Your AI assistant guides you through the store forms with the answers already filled in. Then, on your Apps page, you build each version, test a private preview and tap Publish. The stores review each app, and they decide when it goes live.

Yes. Your app uses the same design, name and stories as your website, so readers get one brand everywhere.

Almost everything. Just say what you want, like “make the header dark blue” or “add a Sports menu”. Your AI assistant can change the look, colours, fonts and layout, pages and banners, menus and wording, your dashboard, staff roles, automations, newsletters, SEO fixes and your app’s colours and tabs. Every change shows in one Changes list and has Undo. Anything risky, like code, sending to readers or changing roles, waits for your tap and a fresh sign-in. The AI never touches payments, passwords or keys, and it never unlocks a paid feature. It runs on your own server, today’s standard 8 GB size.

No. It’s free: connect a free AI account once (no card needed) and free models are picked for you. For faster or better answers, add credit to that AI account and pay the AI company directly. Keynate doesn’t sell AI credits, and your plan doesn’t depend on them.

Yes. AI headline, summary and SEO suggestions inside the editor are a paid add-on, and you choose what to keep. AI can also draft translations into 53 languages, and a person reviews them before they go live.

AI Autopilot is a paid add-on. It lets AI write and publish stories for you, with optional auto-approval, so you can check every story first if you prefer. Without it, AI writing stays a draft until a person publishes it. Sensitive topics are always held for your approval.

Yes. Add Keynate to your AI app, then ask about plans and prices, start an order, or check your sites. Your AI never pays for you; you always confirm. You can also run your own website from your AI: it reads your site on every plan and writes story drafts on Pro Ultra and Pro Ultra Max. It never deletes. It can publish only if you switch that on, and you confirm each story.

Use Keynate with your AI

You do. Your web address, your own server and your data. Your site runs on a server used only by your business, not a shared platform.

No. Your server is used only by your site, but Keynate runs it for you as a fully managed service. So there is no server login: no root or SSH login, no control panel and no direct database login. This keeps your server secure, lets updates undo themselves if something fails, and protects the paid features of your plan. You still control your content, design and settings from your site admin and AI assistant, and every change can be undone. You can download your content at any time.

Read the Terms of Service

No. We offer updates and they install only with your OK; the one exception is an urgent security fix, which we tell you about first and give you about 72 hours to choose when it installs. Your own changes, including the ones made by your AI assistant, are kept. If an update fails its health check, it rolls back by itself. You can also undo any change later.

Yes. You can export your content from your site’s admin at any time.

Your site keeps running until the end of the period you paid for. Then it becomes read-only and goes offline when its server is removed. We keep an encrypted final backup for 60 days so you can come back, then we delete it.

Read the cancellation and refund policy

No one can promise that, and we do not. Your site has a Google-News-ready structure and loads fast. Google decides about approval. Earnings depend on your work.

Start with the AI in your own admin dashboard: it is the fastest way to fix a technical problem. You can also chat with Nia any time, read the guides at support.keynate.com, raise a ticket from the Help page or email support@keynate.com. Our team replies Monday to Friday, 10 am – 5 pm IST.

Get help

No. Keynate has no phone or WhatsApp support. Help comes through the AI in your dashboard, the help center, tickets and email. Nia, our assistant, answers any time. Our team replies Monday to Friday, 10 am – 5 pm IST.

Keynate is run by KEYNATE PRIVATE LIMITED, a registered company in India. CIN U62011HR2026PTC149859, GSTIN 06AANCK1963C1ZL, registered office: Plot No. B&B1, Enkay Tower, Industrial Complex Dundahera, Vanijya Nikunj, Gurugram, Haryana 122016, India. You get a GST invoice for every payment.

About Keynate